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客服助理 Dental Clinic Customer Service Associate - near NUS

Dentalplus LV9

2024-09-28 · 1091 阅读

职位描述：

● 公民、永久居民 PR、家属准证 – LTVP

● 5天制 (830 am to 615pm) 1 sat

● 公司直招 ,不需付中介费

● 公司提供培训，未来发展前景好

● 地点：Holland Village MRT (旁边)，Telok Blangah MRT (VivoCity附近，地铁步行5分钟) , Labrador Park MRT

www.smilepoint.com.sg

Roles & ResponsibilitiesJob Description:Perform tasks such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.Manage office supplies such as dental products, stationery, equipment and furniture.Ensure clinic operations run smoothly. Liaise with appropriate vendors/departments to resolve any issues.Submit dental claims via CHAS, Medisave and Dental Insurance portals.Perform administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Requirements:Experience in customer service or reception duties (preferred)Possess good communication skillsApplicants with no experience working in dental clinic operations but are willing to learn are welcome to applyFresh graduates are welcome to applyMust be able to work on at least one weekend (Sat or Sun)

Benefits:Work-life balance - 5-day work week with no night shiftsAnnual leaveMedical and dental benefitsPremium Corporate Wellness membership benefitsLocated near MRT stationCareer growth with structured training opportunities

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